Privacy Policy 

This Privacy Policy explains how Venture Outdoors Co. collects, uses, stores, and protects personal and health information in accordance with the Privacy and Personal Information Protection Act NSW (PPIP Act) and the Health Privacy Principles (HPPs).

Venture Outdoors Co. is committed to safeguarding the privacy of everyone who participates in our programs, interacts with our team, or engages with our digital platforms. All staff, contractors, and volunteers must follow NSW privacy laws and this policy.

Information We Collect

Venture Outdoors Co. may collect the following types of information:

Participant & Family Information

Provided by participants, parents/guardians, or schools, including (but not limited to):

  • Contact details

  • Health and medical information

  • Name, date of birthMedical insurance details

  • Residential addresses and phone numbers

  • Signed consent forms for activities

Staff, Volunteer & Job Applicant Information

Provided by applicants, employees, visitors, contractors and service providers:

  • Qualifications and employment history

  • Working With Children Check details

  • Visa or right-to-work documentation

  • Banking details

  • Email and physical addresses

  • Contact numbers

Activity & Program Information

Information relating to participation in Venture Outdoors Co. programs or when on-site
Images captured through CCTV
Photographs, video footage or other media collected during activities
Incident reports, including narratives, medical visits or follow-ups

Website & Digital Analytics

Google Analytics data to understand how users interact with our website
Cookies used by Google and other third-party vendors to deliver relevant advertising based on previous browsing behaviour

How We Collect Information

We collect information in various ways, including:

  • In person or over the phone

  • Through forms and documents (e.g., enrolment, medical, consent, job applications, emails, invoices)

  • Through our website, social media channels, and online tools used by Venture Outdoors Co.

  • Through software or apps used by our organisation or our clients

  • Via CCTV systems

  • Through photographs, videos, and other recordings

  • Through surveys, polls and questionnaires

  • Through authorised information-sharing arrangements where required

Why We Collect Information (Participants & Families)

Venture Outdoors Co. collects participant information to:

  • Support students’/participants’ health, social and emotional wellbeing while participating in our programs

  • Meet legal obligations, including:

    • Taking reasonable steps to reduce foreseeable risks to participants, staff and visitors

    • Making reasonable adjustments for individuals with disabilities

    • Ensuring the health and safety of all participants

  • Communicate with parents/guardians regarding health, wellbeing, dietary requirements or special needs

  • Meet reporting requirements

  • Investigate incidents and respond to legal claims involving Venture Outdoors Co. or our clients

Why We Collect Information (Staff & Volunteers)

We collect staff, volunteer and applicant information in order to:

  • Assess suitability for employment or volunteer roles

  • Administer employment, payroll or volunteer placements

  • Meet insurance and WorkCover requirements

  • Maintain Working With Children Check compliance

  • Fulfil legal, contractual and workplace safety obligations

  • Investigate incidents or respond to legal claims

How We Use or Disclose Information

Venture Outdoors Co. uses or discloses information in accordance with NSW privacy law:

  • For the primary purposes outlined above

  • When reasonably necessary to prevent or reduce a serious threat to:

    • Someone’s life, health, safety or wellbeing

    • Public health or public safety

  • When required or authorised by law (e.g., child safety reporting, anti-discrimination law, OHS law, Department of Health reporting obligations)

  • To investigate unlawful activity or support law enforcement purposes

  • As de-identified information for research, statistical analysis, or policy development

  • To establish, investigate, or defend a legal claim or incident

Storage and Security of Information

Venture Outdoors Co. stores personal information securely in both digital and physical formats.
 Access is limited to authorised personnel and only for as long as the information is required for its intended purpose. Archived information is securely stored on-site or in protected electronic systems.

Access and Corrections

Individuals may request access to their personal information or seek amendments.
 Requests must be made in writing via email or post (see contact details below).

Contact Us

Venture Outdoors Co.

Street Address:
Bungarra Lane
Jindabyne NSW 2627

Phone: (02) 6457 2788

Postal Address:
P.O. Box 269
Jindabyne, NSW 2627

Email: info@ventureoutdoors.co